Returns Policy

Our Warranty

  • We have a 14 Day Return Window for all products except sale items. The return window begins once your package has been delivered to you. 

Return Standards & Conditions

  • We gladly accept returns for both refunds and exchanges.
  • Exchange requests can only be made for the same item and colour but in different/same sizes.
  • Items must be unwashed and not put through a dryer.
  • Items with excessive wrinkling are subject to denial.
  • Items covered in animal/human hair are subject to denial.
  • Items with strong odours or smell like smoke, cologne, detergent, etc will not be accepted.
  • Items with markings or other stains (such as deodorant) will not be accepted.
  • We cannot accept any underwear or socks for hygiene reasons.
  • Some of our items do not come with tags so please do not be alarmed, however, if tags were attached when you received the item please keep them attached.
  • At this time, we do not offer prepaid return labels.
  • For all shopping customers, you will have to use a courier of your choice and pay for shipping as well.
  • If you are returning your entire order please note that the original shipping costs are not refunded.
  • If your return is denied, then it will be sent back to you within 3-5 business days of you being notified via email.